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• Client : Insurance
• Category : Ai & ML
• Date : 15/11/2019

Challenge
In the insurance industry, calculating rates and adjusting benefits is largely characterized by manual processing. Incoming email inquiries are captured and routed manually.

Approach
Automate essential steps in the processing of the insurance company’s incoming inquiries so that they can be assigned to the correct process and team, more than 95% of the time. Business and personal data is automatically extracted and transmitted to a third party that creates a proposal. The proposal is automatically assigned to the case.

Results
90% low on average application processing time. Quicker Decisions. No more switching between media; no more accessing third-party systems. Expedited capturing, routing and processing of customer inquiries